Who operates the service
Openverse operates Fluency Lens. Questions may be sent to privacy@openverse.tech.
Website data
The website works without analytics. If privacy-safe analytics is enabled, we may send the page path, content group, a button placement, a destination category, and a temporary in-memory session identifier to PostHog in the United States. We configure person profiles off and do not enable replay, heatmaps, or autocapture.
Our site code does not send query strings, referrers, form contents, email addresses, passage text, child information, or free-form messages to analytics. Network providers may process standard connection data such as an IP address to deliver a request and protect their systems.
App data
The planned manual-first app stores child nicknames, grade starting context, reading sessions, passage identifiers, word marks, scores, comprehension marks, practice history, and settings locally on the device. It does not require a legal name, exact birth date, school, teacher, diagnosis, photo, or account.
The first release does not require microphone or speech recognition for the core check. If optional recording or speech support is added later, it will require separate parent permission and this policy will be updated before collection begins.
Purchases
Apple processes App Store payments. RevenueCat may receive an anonymous app user identifier, product identifier, entitlement status, transaction state, and related purchase records needed to provide and restore subscription access. We do not receive full payment card details.
Children
The product is directed to the parent or guardian as operator. A child may read a passage beside the parent, but the child does not create an account, make a purchase, or enter contact information. Parents should use a nickname and avoid entering identifying information in any support message.
Sharing and sale
We do not sell personal information and do not use it for targeted advertising. We share limited data only with service providers needed to host the website, deliver support email, process purchases, or provide analytics under the limits described here, or when legally required.
Retention and deletion
Local app records remain on the device until the parent deletes a child profile, deletes all app data, or removes the app according to the device backup and deletion behavior. Website analytics uses temporary identifiers. Support email remains in our email system as needed to answer the request, maintain safety, and meet legal obligations.
Deleting app data does not cancel an Apple subscription. Subscription management remains available in Apple account settings.
Security
We use reasonable administrative and technical safeguards, minimize the data collected, and restrict website security policies. No system can guarantee absolute security.
Your choices
Parents can export raw app data without a subscription, delete child profiles, delete all app data, decline optional permissions, and manage subscriptions through Apple. For access or privacy questions about information held by us, contact privacy@openverse.tech.
Changes
We will post material changes here and update the effective date. We will revise this policy before adding cloud accounts, advertising, required audio, or materially broader data collection.